Kyubi.gg Customer Support Position

Hi! We are a small team looking for someone part-time to handle customer success at Kyubi.gg. KYUBIGG (UEN 53463906B) is a small business located in Singapore that works with game credit distributors to provide game credits to the public!

We Offer:

• Fully remote position with flexible scheduling.
• Supportive team environment.
• Opportunity for skill development and exposure to the gaming industry.

Responsibilities:

• Engage with customers via email and other chat platforms.
• Guide customers through the online ordering process on our website.
• Communicate special orders or issues accurately and promptly to the relevant internal teams.
• Resolve customer inquiries and concerns in a friendly and timely manner.

Requirements:

• Excellent written and verbal communication skills in English.
• Proactive problem-solving abilities and attention to detail.
• Ability to work independently in a remote environment.

Nice To Have:

• Experience in the gaming industry.
• Experience playing Mobile or PC Games.
• Familiarity with tools such as Telegram, WhatsApp, and Google Sheets.

Ideal for:

• Students or individuals seeking flexible, work-from-home opportunities.

If you feel that we are a good fit for you, please do not hesitate to contact us via email: [email protected] or drop us a message on Telegram!